DNS resolution issues

Incident Report for Fanout

Resolved

This incident has been resolved.

Posted Nov 01, 2020 - 23:21 UTC

Monitoring

The issue has been fixed and we are monitoring it.

Posted Nov 01, 2020 - 22:55 UTC

Update

Our DNS provider is still working on the issue.

Posted Nov 01, 2020 - 22:09 UTC

Identified

Our DNS provider has acknowledged higher than normal errors.

Posted Nov 01, 2020 - 19:04 UTC

Investigating

Fanout domain names including fanout.io and fanoutcdn.com may not be resolving. We are investigating the issue.

Posted Nov 01, 2020 - 18:46 UTC

This incident affected: POP - London, POP - San Francisco, POP - Singapore, Central, and Website and Control Panel.